Frequently Asked Questions (FAQ)
1. What types of snowboards do you offer?
We offer a wide range of snowboards including All-Mountain, Freestyle, Freeride, Powder, Splitboard, and Racing models to suit riders of all levels and styles.
2. How can I place an order?
You can place your order directly through our website at k2smow.store. Simply browse our products, select your desired snowboard, and follow the checkout process.
3. Do you ship internationally?
Currently, we only ship within the United States. For future updates on international shipping, please stay tuned to our website or contact our customer service.
4. What is your return policy?
We accept returns within 30 days of purchase if the snowboard is unused and in its original packaging. Please contact us at [email protected] for return authorization and instructions.
5. How can I contact customer support?
You can reach our customer service team by phone at +1 (407) 295-4860 or via email at [email protected]. We are available Monday to Friday during business hours.
6. Can I get advice on choosing the right snowboard?
Absolutely! Feel free to contact us anytime for personalized recommendations based on your skill level, riding style, and terrain preferences.